support
Kontrollsoft is available for support most hours of the day. We’re 24×7 on-call people so chances are we will respond to your queries asap. The most efficient way to get a problem solved is to search and/or post on the forums as someone might have run into the same issue that you need an answer to. After that, the best method during business hours is via instant messenger. If all else fails the regular email method works too. IRC is generally reserved for longer planned chats or group discussion.
Support contact methods
Support Forum: click here
Kontrollsoft Bug Tracking: click here
Kontrollkit Bug Tracking: click here
AIM: user “kontrollbase” available 9am-5pm PST
YIM: user “kontrollbase” available 9am-5pm PST
GTalk: user: “support@kontrollsoft.com” available 9am-5pm PST
Jabber: user: “support@kontrollsoft.com” available 9am-5pm PST
IRC: irc.freenode.net, channel #kontrollbase
Mail: support at kontrollsoft dot com
RSS: Keep up to date on news postings – http://feeds2.feedburner.com/Kontrollsoft
Pastebin: need to paste us some code – http://kontrollsoft.pastebin.com
Donate to the cause
Have you enjoyed our software support? Donate some spare change to our coding group to show you appreciate our efforts. Even a dollar or forty will go a long way to paying for the bandwidth usage of our demo servers.
Click here to make a donation
Join us on LinkedIn
Want to expand your network and add to our discussions? Join the LinkedIn user’s group. Click below to join now.
donate to the cause]
